Privacy Policy

What this Policy covers

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This Policy is intended to help you understand:

This Privacy Policy (the “Policy”) covers the information we collect about you when you visit our website, located at www.coinsave.ltd (the “Website”), use our products or services, or otherwise interact with Coinsave (for example, attending coinsave events), unless a different privacy Policy is displayed. This Policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this Policy, do not access or use our Services or interact with any other aspect of our business.

When we refer to "coinsave," “Company,” "we," or "us" in this Policy, we mean coinsave, which controls the information coinsave collects when you use the Services. coinsave offers collaborative tools, including our web, desktop, and mobile products. We also own and operate a number of websites and offer related services, like support. We refer to all of these products, together with our other services and Websites as "Services" in this Policy.

What information we collect about you.

We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

Information you provide to us.

We collect information about you when you input it into the Services or otherwise provide it directly to us.

• Account and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, or sign-up for or make trades through the Services. For example, you provide your contact information and, in some cases, billing information when you register for the Services. You also have the option of adding a profile photo, bio, and other details to your profile information to be displayed in our Services. We keep track of your preferences when you select settings within the Services.
• Content you provide through our products: The Services include the Coinsave web product you use, where we collect and store content that you save, receive and share. This content includes any information about you that you may choose to include.
• Content you provide through our websites: The Services also include our Website, and any other websites owned or operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events. You may optionally provide us with this information through third-party sign-in services such as Whatsapp and Telegram. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.
• Information you provide through our support channels: The Services also include customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
• Payment Information: We collect certain payment and billing information when you register for certain paid Services (like when you make a purchase or trade through the Services). For example, we ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as Bitcoin wallet address, which we collect via secure payment processing services.